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SMS platform management

Jan 09, 2021

1. Member management. The retail industry has a wide variety of products and a very large system. The customer address book can be imported through the SMS platform to establish a member database, and customers can be grouped and managed according to their different needs.

2. Advertising. Send different new product listings and promotional activities information to different groups of member customers through the SMS platform, which is timely, efficient, and highly targeted, and stimulates customers' desire to buy. In addition, the SMS platform supports scheduled sending. Enterprises can edit the SMS in the background in advance, and the system will automatically send it at the specified time without manual operation again.

3. Internal management. The SMS platform can be used for internal management of the enterprise, including notifications of internal personnel work, supplier notifications, etc., which can replace previous email or telephone notifications, which not only saves costs, but also delivers real-time information and saves records, which greatly improves management efficiency.

4. Member services. Send blessing messages through the SMS platform on member birthdays or holidays to convey humanistic care and enhance corporate image. Members can also submit complaints or suggestions to the company via SMS.

5. Market research. The survey content is sent to the customer's mobile phone through the SMS group sending platform, and the customer responds directly to the answer via SMS, and the company counts the results on the SMS platform to complete the market survey.


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